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Insperity HRO Review

Skye Schooley
Skye Schooley
Staff writer

Insperity offers full-service human resources (HR) outsourcing services with an employee self-service platform and a dedicated support team, making it our choice for the best HR outsourcing solution for large businesses. Businesses with anywhere from five to 5,000 employees can partner with Insperity to fulfill their HR outsourcing needs. Insperity offers services such as employee recruitment, payroll processing, payroll tax administration, employee benefits administration, insurance services, accounting and bookkeeping, and employee learning and development courses. Insperity can also help your large organization stay legally compliant, thanks to features such as liability management training, risk management, HR-related government reporting, and auditing.

Insperity HRO

Insperity HRO

The Best HR Outsourcing Services of 2021

The Verdict

Insperity has HR outsourcing (HRO) services for businesses with five to 5,000 employees. This HRO provider is ideal for large organizations that need assistance with HR functions such as payroll processing, employee learning and development, and HR compli

Insperity HRO Score

Pricing/Value 9.5
Features 9.0
Expertise 9.6
Ease of use 9.4
Customer support 9.0
Editor's score 9.3

Insperity Pricing and Terms

Insperity's HR outsourcing pricing and terms are ideal for larger businesses. Managing human resources can be a challenge for large businesses, and you may need to outsource only a few specific services. Instead of locking you into a preset plan with services you don't need, the company will work with you to create a customized solution to fit your specific requirements. If you use Insperity's outsourcing model, you are required to enroll in Insperity's payroll service, but then you can choose to add any of the other services you need.

Insperity also offers customized pricing. The company has multiple plan options, as well as multiple contract lengths, such as annual and multiyear. Insperity requires businesses to have at least five employees to partner with its outsourcing services (which is typical for the industry), but this is not a problem for large enterprises.

Insperity Features

Insperity offers several HR tools to help you streamline your human resources processes and give your employees a better working experience.

HR Services

A wide range of human resources tasks need to be properly tended to, but it can sometimes be challenging for an HR staff to manage everything. Insperity can fill in the gaps, allowing your team to focus on other efforts. For example, Insperity makes recruiting and onboarding new employees a breeze. The company's applicant tracking features allow you to manage an employee throughout the entire entry process.

Insperity has paperless onboarding, so new hires can quickly and accurately be integrated into your organization with minimal lag time or effort. This saves your team hours they would otherwise be spending doing data entry.

Insperity streamlines employee onboarding.

Insperity can manage each employee's data throughout their entire tenure and assist in nearly any HR service from onboarding to offboarding.

Insperity can also help with other administrative HR tasks, such as writing employee handbooks, creating job descriptions for open roles and building employee recognition programs.

Payroll and Taxes

If you want to use Insperity's HR outsourcing services, you must enroll in the company's in-house payroll processing solution, which includes features such as online payroll and pay stubs, direct deposit and a general ledger interface. The company can also help with federal, state and local payroll tax filings, regardless of which state(s) you operate in. Insperity professionals can also track wage garnishments (e.g., student loans, levies, child support) and ensure they are remitted to the correct agency.

Insperity's payroll portal lets you input payroll data from anywhere with internet access.

Insperity has time and attendance capabilities that help to ensure you are paying your employees accurately. It can track things like hours, paid time off and discrepancies. The platform allows for timecard payroll processing and discrepancy alerts. Employees can access self-service capabilities, like updating personal information, submitting time-off requests, accessing W-2s, and printing check stubs and tax forms. 

Employee Benefits Administration

With Insperity, you have the option to keep your current employee benefits or choose new ones through the company's carrier partners. This ensures Insperity can serve your needs regardless of whether you are tied to your current benefits or looking for something new. Insperity simplifies benefits enrollment with online enrollment and management capabilities. This makes employee benefits easier to manage, especially when you have a large enterprise with thousands of employees. 

Insperity clients can access a variety of employee benefits, such as health insurance, health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), disability insurance, life and accident insurance, 401(k) retirement plans, commuter benefits and employee assistance programs (EAPs). Insperity can also help with COBRA administration and Affordable Care Act compliance.

Insperity offers calculators and wizards to help employees choose the benefits that are right for them.

Although Insperity has a good employee benefits offering, if employee benefits are your top priority, check out our review on ADP.

Risk and Compliance

Legal compliance and risk management are two major hurdles for large organizations, especially for those operating in multiple states. Insperity can help you stay compliant through liability management training, performance management guidance and leave administration support. Insperity also offers HR-related government reporting and auditing.

Insperity can review your company policies and provide details on which (if any) problems need to be addressed. You can receive dedicated compliance support from an Insperity HR specialist, who can even offer guidance on topics such as how to legally terminate an employee and how to document terminations.

Employee Training and Development

Insperity customers have access to a plethora of training and development materials on topics such as workplace harassment, HR compliance, communication, customer service, and management and leadership. You can choose to perform online or on-site training. The online courses come with the ability to track employee course completion.

Did you know?Did you know? Insperity offers more than 30,000 online books and more than 5,000 self-paced training courses.

For those who need performance management support, Insperity offers a performance appraisal system that lets you customize your review and rating systems. You can access performance management templates, goal development resources and other guidance.  

Ease of Use

Transitioning a large organization to a new platform or service can be arduous and time-consuming. However, partnering with Insperity is quick and efficient. Once you have decided to use Insperity's services, it can take as little as 30 days to get integrated. Through the company's online platform, business owners and employees can access and manage important HR-related information.

The employee self-service portal, which has a clean interface and is simple to navigate, is especially ideal for large organizations, as employees can manage their own information (e.g., modify personal information, record hours worked, request time off, manage retirement savings plan contributions, and view pay stubs and pay history). This easy self-service reduces the need for HR managers to perform these tasks.  

Insperity's self-service portal lets employees manage information such as retirement savings contributions.

Reports and analytics can tell you a lot about your organization and make it easier to get a full view of performance and productivity. Insperity users can access several standard reports or build their own custom reports to meet their needs. 

Limitations

One potential limitation of partnering with Insperity is its five-person minimum, but that's an issue only for very small businesses. If you are a very small business and need an HR outsourcing solution for a team of fewer than five people, consider Paychex.

FYIFYI: Many HR outsourcing services require a minimum number of employees.

Customer Support

Insperity offers customer support online or over the phone. The company has separate phone numbers dedicated to particular needs (e.g., time clocks and employee scheduling, organizational charting, performance reviews, accounting and bookkeeping), thus ensuring you connect with someone who can help with your specific issue.

Insperity customers also receive a dedicated service team, including a customer success specialist, a certified payroll specialist, a certified HR specialist and a benefits specialist.

You can also access a wide variety of online information, including blogs, case studies, checklists, demos, e-books, infographics, webinars and videos. You can search the resource center based on topic, service or product, and content type.

Image Credit: fizkes / Getty Images
Insperity HRO

Insperity HRO

The Best HR Outsourcing Services of 2021

The Verdict

Insperity has HR outsourcing (HRO) services for businesses with five to 5,000 employees. This HRO provider is ideal for large organizations that need assistance with HR functions such as payroll processing, employee learning and development, and HR compli

Skye Schooley
Skye Schooley
business.com Staff
See Skye Schooley's Profile
Skye Schooley is a staff writer at business.com and Business News Daily, where she has written more than 200 articles on B2B-focused topics including human resources operations, management leadership, and business technology. In addition to researching and analyzing products that help business owners launch and grow their business, Skye writes on topics aimed at building better professional culture, like protecting employee privacy, managing human capital, improving communication, and fostering workplace diversity and culture.