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Everything you need to know about marketing to drive new sales, and how to keep your existing customer base.

Latest in Marketing News: Advice, Tips and Resources

Article
Sell Yourself: 7 Secrets to Appearing Confident During a Sales Pitch
By Julie Thompson | November 14, 2022

Learn how to feel more confident during sales presentations.

Review
Five Star Call Centers Review
By Adam Uzialko | November 14, 2022

Five Star Call Centers offers a comprehensive slate of outbound services that few other call centers in our reviews measure up to.

Review
Call Experts Review
By Adam Uzialko | November 14, 2022

Call Experts is a call center service with a focus on inbound calls. It can handle your call volume, small or large, and offers several high-quality inbound and outbound services.

Review
Call Center Sales Pro Review
By Adam Uzialko | November 14, 2022

Call Center Sales Pro offers both answering services and call center services, as well as consultations.

Review
BPO American Review
By Adam Uzialko | November 14, 2022

BPO American is a flexible service that allows you to get started quickly, making it our best pick for a customizable answering service.

Review
BirdEye Review
By Skye Schooley | November 14, 2022

BirdEye helps businesses manage their online reputation. The company also provides help with SEO, attempting to boost businesses to the top of search results pages.

Review
Go Answer Review
By Adam Uzialko | November 14, 2022

Go Answer is a complete call center service that offers quality service for businesses of all sizes and call volumes. It is our best pick for inbound call center services.

Review
Salesforce Marketing Cloud Review
By Sean Peek | November 14, 2022

Salesforce Marketing Cloud is perfect for larger businesses looking to invest in their email marketing strategy and manage bigger accounts. The system is built on Salesforce's renowned CRM platform,...

Review
Zoho CRM Review
By Nadia Reckmann | November 14, 2022

Zoho CRM's desktop and mobile versions offer extensive contact management, team collaboration, automation and analytics for sales reps and managers no matter where they are, earning our pick for the...

Review
XACT Review
By Adam Uzialko | November 14, 2022

XACT offers a multifaceted solution to handling both inbound and outbound calls and tailors programs to precisely suit your company. You can outsource receptionist duties for scheduling appointments,...

Article
Seasonal Marketing Strategies: Utilizing What Every Season Has to Offer
By Lyndi Catania | November 14, 2022

Seasons bring holidays, events and activities that prompt changes in consumer behavior. Learn seasonal marketing strategies to capitalize on the calendar.

Article
5 Ways to Influence Your Subscribers With Relevant Content
By Jennifer Dublino | November 14, 2022

Customer and prospect engagement is crucial in email marketing campaigns. Learn how to influence and impact subscribers with timely, relevant content.

Article
5 Effective Ways to Beat Your Competition
By Max Freedman | November 11, 2022

If you are looking to try and beat your competition, try these five strategies.

online shopping
Article
5 Tips to Reduce Friction on Your E-Commerce Website
By Chris Christoff | November 10, 2022

Anything that slows e-commerce website browsing or makes it difficult to navigate causes friction. Learn to reduce friction and increase online sales.

Article
CRM Implementation Guide
By Julie Thompson | November 08, 2022

This guide explains how to implement CRM software and the business benefits of doing so properly.

Article
How to Create a New Brand Image From Scratch
By Jennifer Dublino | November 08, 2022

Creating a brand image is a crucial marketing task to establish a brand identity. Learn what's involved in a new brand image and branding do's and don'ts.

Article
Twitter as a Customer Support Channel
By Jennifer Dublino | November 08, 2022

Twitter adds a new dimension to customer support, offering proactive real-time support in a public environment. Learn to use Twitter for customer support.

Review
TextMarks Review
By Rachelle Gordon | November 07, 2022

TextMarks, our pick for the best customer service, is an accessible and easily customizable platform for businesses to successfully implement mass SMS marketing and communication campaigns.

Review
Textedly Review
By Mark Fairlie | November 07, 2022

Textedly offers text messages services with features like scheduled messages, mass group texting, built-in link sharing and automatic text replies. Pricing varies depending on the package you select....

Review
TeleDirect Review
By Adam Uzialko | November 07, 2022

If you need a top-notch call center service, TeleDirect offers a full list of services for businesses with any call volume.

Review
SugarCRM Review
By business.com editorial staff | November 07, 2022

SugarCRM is packed full of features like contact and lead management, marketing tools, reporting and analytics, call center capabilities, workflows and approvals and more. It has outstanding customer...

Review
Specialty Answering Service Review
By Adam Uzialko | November 07, 2022

Specialty Answering Service is the best overall answering service because of its highly flexible pricing plans and great service. Specialty offers inbound and outbound call center services, making it...

Review
SlickText Review
By Kiely Kuligowski | November 07, 2022

SlickText offers multiple options for your text message marketing campaigns. It establishes two-way communication with your consumers and offers packages to meet the needs of small business owners.

Review
SimpleTexting Review
By Mark Fairlie | November 07, 2022

SimpleTexting is a straightforward SMS service that connects you to your customers. It offers helpful tools, an easy-to-use dashboard and flexible plans.

Review
Signius Communications Review
By Adam Uzialko | November 07, 2022

Signius Communications offers a 24/7 answering service for businesses of all sizes, as well as those in sensitive industries like healthcare. Signius will handle after hours and overflow calls, and...

Review
Salesforce CRM Review
By Nadia Reckmann | November 07, 2022

Salesforce offers users a beautifully designed CRM that's speedy, powerful and easy to use. The sheer number of features, third-party integrations and add-on options makes this product ideal for...

Review
ProTexting Review
By Chad Brooks | November 07, 2022

ProTexting lets you run automated campaigns and send multimedia SMS messages to connect with customers.

Review
PCMSI Review
By Adam Uzialko | November 07, 2022

Professional Communications Messaging Service Inc. (PCMSI) is an answering service with competitive fees and a quick setup time. It offers a variety of features, including customized plans, a best...

Podium logo
Review
Podium Review
By Mark Fairlie | November 07, 2022

Podium is an online reputation management service that allows you to acquire and manage customer reviews from one robust platform.

Review
PATLive Review
By Adam Uzialko | November 07, 2022

PATLive is an answering service that maintains 150 virtual receptionists. Each receptionist has more than 80 hours of training. All calls are routed to PATLive's call center facility in Tallahassee,...