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Facebook Live is an effective way to reach customers. Learn how to utilize Facebook Live Q&As to connect with customers, answer questions and drive sales.
Digital marketing helps businesses reach a vast online audience, but traditional marketing can help consumers find your brand. Learn to combine the two.
Video marketing brings brand exposure while building trust with customers. Learn five strategies for building brand trust and customer loyalty with video.
Twitter adds a new dimension to customer support, offering proactive real-time support in a public environment. Learn to use Twitter for customer support.
Think you know what call center software does? Think again. In the last five years, it's evolved, integrating with SMS, messaging apps, video calls and more.
Generating good leads can seem difficult for small businesses. Learn what mistakes to avoid, and some budget-friendly tactics.
The sharing economy, also known as the peer-to-peer sharing economy, is a system where assets or services are shared between consumers.
What is big data, and how can you use it to increase your business's success?
Email is a crucial marketing channel for small businesses. Learn the basics of effective email marketing tactics and how to stay compliant with email laws.
Email marketing is effective, but it has its share of obstacles. Find the solutions to email marketing's biggest issues.
Pay-per-click (PPC) advertising is an effective marketing strategy. Learn tips for improving your PPC plan and generating new customers for your business.
Email marketing is inexpensive and effective. Follow these tips to make the most of your email marketing campaigns and strategy for your business.
Find out why you should use email marketing services, see dos and dont's and get recommendations for top software tools.
Your email marketing strategy may need an update. Follow these best practices for successful email campaigns, and see what's ahead for the rest of the year.
Forget WhatsApp or Facebook Messenger. The way to reach more Americans on their cell phones is by the humble SMS text message.
Text message marketing is an easy way to boost your digital marketing efforts. Learn why and how you should use it.
Every business can benefit from social media, no matter its size or industry. Learn four benefits of using social media and pitfalls to watch out for.
Your brand reputation is important to your customers. Learn tips guaranteed to keep your reputation untarnished.
Southwest has built an impeccable reputation by putting customers first and prioritizing its employees. Here's what businesses can learn from Southwest.
Use these strategies to automate your email communications without coming across as cold to your customers.
Check out these ways interactive voice response systems can improve your business’s customer service and positively impact your brand.
Social media has changed marketing. Learn how to create a social media marketing strategy, what to avoid, and how to ensure successful social media campaigns.
An executive summary of your marketing plan provides an overview of how you’ll reach your target audience and drive conversions. Here is how to create one.
When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to keep ethics a priority.
Companies are struggling to find and retain data analytics talent. Find out why there's a shortage of data analysts and what your business can do.
Lexie Lu, web designer and UX strategist, shares her insight on graphic design trends.
Survey data can provide valuable insight into your customers and their needs. Here’s how to use this data to inform your marketing strategy.
Video can boost your marketing strategy and increase leads, user engagement and sales. Learn how to incorporate video into your marketing strategy.
Social media marketing is an effective and affordable way to connect with your target market. Follow these tips to strengthen your social media presence.
Millennials have markedly different spending habits from their predecessors. Learn how to shift your strategy to appeal to them.