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Marketing

Everything you need to know about marketing to drive new sales, and how to keep your existing customer base.

Latest in Marketing News: Advice, Tips and Resources

Article
How to Host a Successful Q&A on Facebook Live
By Jennifer Dublino | September 04, 2024

Facebook Live is an effective way to reach customers. Learn how to utilize Facebook Live Q&As to connect with customers, answer questions and drive sales.

Article
Stand Out: 5 Ways to Combine Traditional and Digital Marketing
By Kelly Bosetti | September 04, 2024

Digital marketing helps businesses reach a vast online audience, but traditional marketing can help consumers find your brand. Learn to combine the two.

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5 Strategies for Building Brand Trust Through Video
By Joe Forte | September 03, 2024

Video marketing brings brand exposure while building trust with customers. Learn five strategies for building brand trust and customer loyalty with video.

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Using X (Formerly Twitter) as a Customer Support Channel
By Jennifer Dublino | August 29, 2024

Twitter adds a new dimension to customer support, offering proactive real-time support in a public environment. Learn to use Twitter for customer support.

Article
How to Choose the Best Call Center Software
By Mark Fairlie | August 27, 2024

Think you know what call center software does? Think again. In the last five years, it's evolved, integrating with SMS, messaging apps, video calls and more.

Article
4 Genius Marketing Tactics Proven to Drive Leads for Businesses on a Budget
By Joy Gendusa | August 27, 2024

Generating good leads can seem difficult for small businesses. Learn what mistakes to avoid, and some budget-friendly tactics.

Article
The State of the B2B Sharing Economy
By Danielle Fallon-O’Leary | August 23, 2024

The sharing economy, also known as the peer-to-peer sharing economy, is a system where assets or services are shared between consumers.

investment
Article
Reinventing Business Intelligence: 10 Ways Big Data Is Changing Business
By Jennifer Dublino | August 23, 2024

What is big data, and how can you use it to increase your business's success?

Article
Guide to Email Marketing
By Kiely Kuligowski | August 22, 2024

Email is a crucial marketing channel for small businesses. Learn the basics of effective email marketing tactics and how to stay compliant with email laws.

Business owner working on a laptop
Article
6 Email Marketing Challenges and How to Overcome Them
By Jennifer Dublino | August 22, 2024

Email marketing is effective, but it has its share of obstacles. Find the solutions to email marketing's biggest issues.

Article
16 Innovative Approaches to Improve Your PPC Strategy
By Jennifer Dublino | August 21, 2024

Pay-per-click (PPC) advertising is an effective marketing strategy. Learn tips for improving your PPC plan and generating new customers for your business.

Article
5 Email Marketing Tips to Grow Your Small Business
By Jennifer Dublino | August 16, 2024

Email marketing is inexpensive and effective. Follow these tips to make the most of your email marketing campaigns and strategy for your business.

hands checking email on a laptop
Article
10 Reasons Email Marketing Is a Must for Small Businesses
By Skye Schooley | August 16, 2024

Find out why you should use email marketing services, see dos and dont's and get recommendations for top software tools.

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Email Marketing Best Practices and Predictions for 2024
By Jennifer Dublino | August 16, 2024

Your email marketing strategy may need an update. Follow these best practices for successful email campaigns, and see what's ahead for the rest of the year.

Article
Text Message Marketing: Annoying, Brilliant or Both?
By Mark Fairlie | August 16, 2024

Forget WhatsApp or Facebook Messenger. The way to reach more Americans on their cell phones is by the humble SMS text message.

Businesswoman with mobile phone in hand
Article
10 Reasons Brands Should Use Text Message Marketing
By Skye Schooley | August 14, 2024

Text message marketing is an easy way to boost your digital marketing efforts. Learn why and how you should use it.

Article
4 Benefits of Using Social Media to Grow Your Small Business
By Jennifer Dublino | August 14, 2024

Every business can benefit from social media, no matter its size or industry. Learn four benefits of using social media and pitfalls to watch out for.

Article
Your Reputation Is Your Reality: How to Strengthen Your Company’s Public Image
By Jamie Johnson | August 13, 2024

Your brand reputation is important to your customers. Learn tips guaranteed to keep your reputation untarnished.

Article
Southwest Airlines: A Case Study in Great Customer Service
By Sean Peek | August 13, 2024

Southwest has built an impeccable reputation by putting customers first and prioritizing its employees. Here's what businesses can learn from Southwest.

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6 Ways Email Automation Can Elevate Your Customer Support
By Sean Peek | August 13, 2024

Use these strategies to automate your email communications without coming across as cold to your customers.

Article
Could IVR Systems Improve Your Marketing Company?
By Sean Peek | August 12, 2024

Check out these ways interactive voice response systems can improve your business’s customer service and positively impact your brand.

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A Step-by-Step Guide to Social Media Marketing for Small Businesses
By Kiely Kuligowski | August 12, 2024

Social media has changed marketing. Learn how to create a social media marketing strategy, what to avoid, and how to ensure successful social media campaigns.

Article
How to Write an Executive Summary for a Marketing Plan
By Max Freedman | August 08, 2024

An executive summary of your marketing plan provides an overview of how you’ll reach your target audience and drive conversions. Here is how to create one.

Article
How to Provide an Honest and Ethical User Experience
By Sean Peek | August 07, 2024

When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to keep ethics a priority.

Article
Big Data, Big Problem: Coping With a Shortage of Talent in Data Analysis
By Sean Peek | August 07, 2024

Companies are struggling to find and retain data analytics talent. Find out why there's a shortage of data analysts and what your business can do.

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Graphic Design Trends and Predictions for the Industry’s Future
By Sean Peek | August 07, 2024

Lexie Lu, web designer and UX strategist, shares her insight on graphic design trends.

Article
Survey Says: The Importance of Survey Data in Marketing
By Danielle Fallon-O’Leary | July 31, 2024

Survey data can provide valuable insight into your customers and their needs. Here’s how to use this data to inform your marketing strategy.

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5 Ways Video Can Make Your Content Marketing Strategy More Effective
By Jennifer Dublino | July 30, 2024

Video can boost your marketing strategy and increase leads, user engagement and sales. Learn how to incorporate video into your marketing strategy.

Article
Tips to Improve Your Social Media Presence
By Jennifer Dublino | July 30, 2024

Social media marketing is an effective and affordable way to connect with your target market. Follow these tips to strengthen your social media presence.

Article
Experience Over Goods: The Millennial Shift in Spending
By Jennifer Dublino | July 30, 2024

Millennials have markedly different spending habits from their predecessors. Learn how to shift your strategy to appeal to them.