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Article
How Net Promoter Score Can Improve Your Business's Customer Satisfaction
BY Ian Landsman

NPS can become a powerful tool to improve your business processes and significantly increase retention. Here’s how.

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Article
How to Write a Self-Service Article That Actually Works
BY Ian Landsman

Learn how to write a self-service article that helps your customers solve an issue themselves.

Article
How Customer Support Improves B2B Customer Retention
BY Robert Johnson

Learn how positive customer service interactions with your business can help you retain your B2B customers.

Article
5 Reasons Your Business Should Share Live Streaming Videos
BY Pratik Dholakiya

Find out why live streaming should be a part of your video content marketing strategy this year.

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Article
A Marketer’s Guide to Re-Branding
BY Moazzam Kamran

A thorough step by step guide on why brands are important and how you can perform your next re-branding activity.

Article
4 Mobile Marketing Tips for New Business Owners
BY Thomas Griffin

You're missing a huge opportunity if you aren't trying to connect with your customers on their mobile devices.

Advice
Is there a way to merge my Facebook business page with my personal page?
QUESTION | BY Christopher Peters | 2 ANSWERS | LAST ACTIVITY ON 02/10/20

I created a Facebook business page without attaching it to my personal page first. It is already populated and I am wondering if there is a way to merge the business page to my personal account, so I...

Advice
How much should I spend on content writing spread out over 40 blog posts?
QUESTION | BY Yael Farjun | 13 ANSWERS | LAST ACTIVITY ON 02/10/20

We are currently developing a new website and planning our social media strategy. As part of the agenda, we also want to have an active blog. As we are looking to work with a freelancer and we...

Article
3 Lessons Modern Marketers Can Learn From History's Greatest Advertisers
BY Matt Shealy

Modern marketers rely heavily on martech and analytics to drive results, while in the past advertisers used things like broad demographics data and creative copy to move the needle.

Article
Expect These 6 E-Commerce Tech Trends to Have a Heavy Impact in 2020
BY Lucas DiPietrantonio

In 2020, you can confidently expect these six tech trends to change how products are pushed online.

Article
5 Ways to Collect Data Responsibly
BY Jared Atchison

Abiding by the laws when collecting user data for digital marketing purposes is crucial.

Advice
Does anyone have experience putting a commissioned sales force together successfully?
QUESTION | BY Kirk Watari | 18 ANSWERS | LAST ACTIVITY ON 02/05/20

I have an exciting product / service and need a simple but effective commissioned sales structure that is fair, incentivized without giving away the house.

Advice
What is a list of some of the most useful free online marketing tools?
QUESTION | BY Daniel Saul | 2 ANSWERS | LAST ACTIVITY ON 02/05/20

There's a diverse mix of free marketing tools available today for anyone in digital marketing, but I only have experience with a few. Please let me know what free online marketing tools you recommend...

Article
How to Launch a Podcast on a Shoestring Budget
BY Felena Hanson

Creating a podcast can be as simple or complicated as you make it.

Article
4 Tips for Growing Your Personal Brand Website
BY Syed Balkhi

Personal brand websites are used by professionals all over the world. Keep these tips in mind to grow your brand and increase engagement.

Article
How Negative Reviews Can Be a Positive for Your SEO
BY Christine James

Maybe we've been thinking of bad reviews all wrong. It turns out they can be a boon for your SEO as well as a chance for your customer service to shine.

Article
How Women-Owned Businesses Can Use Social Media Marketing
BY Ryan Ayers

Social media is an invaluable tool to help businesses grow their brand awareness and customer base. Women-owned businesses should use it to highlight the unique aspects of their businesses as well.

Article
Revealed: 4 Customer Retention Tricks You Need to Know
BY Thomas Griffin

Grow your company and improve brand loyalty among existing customers.

Article
SEO Strategies to Implement in 2020
BY Chris Porteous

Getting your SEO right can play a big role in how well your business performs in 2020.

Advice
Important Role That Banking Software Can Play In Ensuring Collection Compliance?
QUESTION | BY Jaylin Khan | 0 ANSWERS | LAST ACTIVITY ON 01/30/20

Compliance with collection law is one of the most critical issues faced by today's financial institutions. The consequences of failing in these efforts can have significant legal consequences that...