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A White Lotus guide to customer service
Businesses rebrand for various reasons, including growth and new market outreach. Learn how to begin rebranding and what rebranding mistakes to avoid.
Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.
Brand advocacy is when customers are so happy with your brand that they promote it. Learn how to encourage organic advocacy and find brand ambassadors.
Bad hires can cost thousands in lost productivity, morale damage and turnover. Common causes include rushed decisions, poor screening and bad culture fit.
In a holacratic workplace, there's no traditional leadership hierarchy; team members assume multiple roles. Learn if holacracy is right for your business.
Learn strategies and techniques for hiring employees as you build up a staff for your small business.
You've been told you need a POS system, but how does one work, how can it benefit your business, and what are its advantages over a cash register?
Employee monitoring software, when used in a transparent manner, can help your business. Learn how to implement it properly.
Payroll liabilities are payroll-related fees your company owes. Learn payroll liability types, how they differ from payroll expenses, and how to pay them.
Hard money loans make sense for businesses that need fast capital or can't access other financing, but a payback plan is key for this type of lending.
When seeking a business loan for your small business, it's important to understand the terms banks use. Learn the most important business loan terms.
Small business grants are basically free money from federal, state or privately funded programs. Learn about small business grants and how to apply.
Profit and net income are found on your company's income statement. Learn the difference between these financial terms and what they mean for your company.
Cyber and data breach insurance cover data breach costs, but cyber adds more protection. Learn how to choose the right insurance for your business.
Workers' compensation has tax implications that every employee and business owner should understand. See our guide.
Stulberg explains how entrepreneurs can overcome life’s inevitable setbacks.
Plus her reasons for optimism — and how small businesses benefit whole communities
Listen to your conscience and these helpful hints.
How to turn ambitious plans into measurable results
To fully relax and recharge for your week off, let’s make a list and check it twice.
She took over the company at 27 and “Double-Doubled” its success.
Economic treatises for the CEO of the playground.
Giving new meaning to “work trip.”
Don’t let your shorter workers get the short end of the stick.
Onboarding … on schedule.
You can choose from a variety of credit card machines with different capabilities and price points. Here are the best options.
QuickBooks Time is our choice as the best time and attendance system for a mobile workforce because of the numerous ways employees can clock in and out. In addition, it has several geotracking tools...