Technology
It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.
Latest Small Business Technology Tips, Trends and Advice
Article
Technology in Retail: How Mobile Tech Is Changing the Industry
By Sean Peek | August 08, 2025
Retailers of all sizes are adjusting to technology trends. See how mobile tech is changing the in-store experience and how to use it in your business.
Review
athenaCollector Review and Pricing
By Leah Zitter | August 08, 2025
athenaCollector charges 4-8% of monthly revenue for medical billing, includes clearinghouse fees and provides benchmarking across 160,000+ healthcare providers.
Review
Vonage Review and Pricing
By Chad Brooks | August 01, 2025
Vonage combines voice, video, and messaging with CRM integrations and monthly add-ons for call queues. AI Virtual Assistant available as a custom add-on.
Review
8×8 Phone System Review and Pricing
By Jessica Elliott | July 31, 2025
8x8 is a great cloud-based phone system for growing businesses, with valuable features, affordable pricing and excellent customer support. See full review.
Article
Slack for Business: How to Use Slack Messaging
By Jamie Johnson | July 25, 2025
Slack is one of the best apps for workplace communication, thanks to its versatility. Learn how it works and some of its benefits.
Review
Zoho Assist Review and Pricing
By Nadia Reckmann | July 25, 2025
Zoho Assist is cloud-based remote desktop software with no installation required, TLS 1.2 and AES 256-bit encryption and affordable pay-as-you-go pricing plans.
Review
Spectrum Business Internet Review and Pricing
By Jeff Hale | July 22, 2025
Spectrum provides high-speed internet service for small businesses and enterprise organizations. The company offers both cable and fiber optic connections.
Review
Viasat Business Internet Review and Pricing
By Jeff Hale | July 22, 2025
Viasat satellite internet covers 96 percent of the U.S. with speeds up to 100 Mbps, persistent IP addresses, and prioritized traffic for rural businesses.
Review
M-Files Review and Pricing
By Sean Peek | July 18, 2025
M-Files offers intuitive document management with metadata search, OCR, workflow automation, and M-Files Aino AI. Pricing ranges $39-$59 per user monthly.
Review
CareCloud EHR Software Review and Pricing
By Leah Zitter | July 15, 2025
CareCloud offers cloud-based EHR with intuitive charting, Breeze patient portal, cirrusAI automation, and CareCloud Central practice management integration.
Review
GoTo Contact Center Review and Pricing
By Mark Fairlie | July 09, 2025
GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.
Article
Business Scams 101: Common Schemes and How to Avoid Them
By Chad Brooks | June 26, 2025
Scams like phishing and business identity theft are rising fast, with businesses losing billions. Protect your company by training staff and securing data.
Review
DocuPhase Review and Pricing
By Sean Peek | June 26, 2025
DocuPhase streamlines document management with AI-powered indexing, 90% OCR accuracy, and ERP integrations. Pricing starts around $11,000 yearly for 5 users.
Review
Twilio Flex Review and Pricing
By Mark Fairlie | June 26, 2025
Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.
Review
Salesforce Service Cloud Review and Pricing
By Mark Fairlie | June 26, 2025
Salesforce Service Cloud provides omnichannel support, Einstein AI, and customizable workflows starting at $25/user/month for enterprise service teams.
Review
RingCentral Omnichannel CX Review and Pricing
By Mark Fairlie | June 26, 2025
RingCentral RingCX is top call center software for inbound teams, with excellent analytics, training tools, and omnichannel routing. AI features cost extra.
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Five9 Review and Pricing
By Mark Fairlie | June 26, 2025
Five9 offers cloud contact center software with AI routing, compliance features for HIPAA and PCI DSS, and gamification. Plans range from $149-$299/user/month.
Review
Revver Review and Pricing
By Mark Fairlie | June 24, 2025
Revver, formerly Rubex by eFileCabinet, has excellent document storage capacity and workflow management tools. See features and pricing.
Review
Splashtop for Business Review and Pricing
By Nadia Reckmann | May 21, 2025
Splashtop provides remote PC support solutions with fast connections and multiple levels of security.
Review
ConnectWise Control Remote PC Access Review and Pricing
By Nadia Reckmann | April 23, 2025
ConnectWise Control's easy-to-use remote PC access software works for personal users, telecommuters and IT technicians. It is compatible across all mobile and desktop devices.
Review
ADT Small Business Security Review
By Jeremy Bender | April 10, 2025
ADT Business Security is our pick for the best business security system.
Review
Comcast Business Internet Review and Pricing
By Jeff Hale | March 27, 2025
Comcast Business Internet offers speeds up to 1.25 Gbps with 24/7 support and four-hour response windows, making it ideal for multi-location enterprises.
Review
Nextiva Review and Pricing
By Jessica Elliott | March 11, 2025
Nextiva offers VoIP phone service with 24/7 customer support, omnichannel tools, and HIPAA compliance, making it ideal for multisite retail and healthcare.
Article
Nextiva vs. Ooma Office: How Do They Compare?
By Nicole Fallon | February 19, 2025
Nextiva and Ooma are comprehensive business phone systems. Learn how their features and pricing compare so you can choose the best one for your business.
Review
Connecteam Review and Pricing
By Skye Schooley | February 13, 2025
Connecteam is one of the best time and attendance systems. See features, pricing, plans and more details.
Review
Motive Review
By Mark Fairlie | February 06, 2025
Motive sets itself apart in the GPS fleet tracking space by promoting and enhancing driver accountability. Learn about the AI-powered features.
Review
AdvancedMD Medical Billing Service Review and Pricing
By Leah Zitter | February 05, 2025
See why AdvancedMD might be the right medical billing service for your business.
Article
12 Ways to Maximize Your Productivity With Slack
By Mark Fairlie | January 31, 2025
Boost productivity with Slack by using reminders, keyboard shortcuts, custom notifications, and channels to reduce meetings and improve team communication.
Article
Ping Author Andrew Brodsky on Digital Communication Manners in 2025 (Full Q&A)
By Taylor Friedman | January 23, 2025
The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”
Article
Salesforce vs. HubSpot Comparison
By Mark Fairlie | January 15, 2025
The right CRM system can generate more leads, drive sales and improve customer service. Here's how two top CRM solutions, Salesforce and HubSpot, compare.