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Technology

It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.

Latest Small Business Technology Tips, Trends and Advice

DocuPhase logo
Review
DocuPhase Review and Pricing
By Sean Peek | June 26, 2025

DocuPhase streamlines document management with AI-powered indexing, 90% OCR accuracy, and ERP integrations. Pricing starts around $11,000 yearly for 5 users.

Twilio logo
Review
Twilio Flex Review and Pricing
By Mark Fairlie | June 26, 2025

Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.

Salesforce Service Cloud logo
Review
Salesforce Service Cloud Review and Pricing
By Mark Fairlie | June 26, 2025

Salesforce Service Cloud provides omnichannel support, Einstein AI, and customizable workflows starting at $25/user/month for enterprise service teams.

RingCentral logo
Review
RingCentral Omnichannel CX Review and Pricing
By Mark Fairlie | June 26, 2025

RingCentral RingCX is top call center software for inbound teams, with excellent analytics, training tools, and omnichannel routing. AI features cost extra.

Five9 company logo
Review
Five9 Review and Pricing
By Mark Fairlie | June 26, 2025

Five9 offers cloud contact center software with AI routing, compliance features for HIPAA and PCI DSS, and gamification. Plans range from $149-$299/user/month.

Review
Revver Review and Pricing
By Mark Fairlie | June 24, 2025

Revver, formerly Rubex by eFileCabinet, has excellent document storage capacity and workflow management tools. See features and pricing.

Review
Splashtop for Business Review and Pricing
By Nadia Reckmann | May 21, 2025

Splashtop provides remote PC support solutions with fast connections and multiple levels of security.

Article
What Is the Best Authenticator App to Use?
By Mark Fairlie | May 02, 2025

Hackers target companies that rely on passwords to protect their IT systems. Learn how authenticator apps work to stop hackers in their tracks.

Review
ConnectWise Control Remote PC Access Review and Pricing
By Nadia Reckmann | April 23, 2025

ConnectWise Control's easy-to-use remote PC access software works for personal users, telecommuters and IT technicians. It is compatible across all mobile and desktop devices.

ADT logo
Review
ADT Small Business Security Review
By Jeremy Bender | April 10, 2025

ADT Business Security is our pick for the best business security system.

Review
Comcast Business Internet Review and Pricing
By Jeff Hale | March 27, 2025

Comcast Business Internet offers speeds up to 1.25 Gbps with 24/7 support and four-hour response windows, making it ideal for multi-location enterprises.

Review
Nextiva Review and Pricing
By Jessica Elliott | March 11, 2025

Nextiva offers VoIP phone service with 24/7 customer support, omnichannel tools, and HIPAA compliance, making it ideal for multisite retail and healthcare.

businessman talking on a phone in an office setting
Article
Nextiva vs. Ooma Office: How Do They Compare?
By Nicole Fallon | February 19, 2025

Nextiva and Ooma are comprehensive business phone systems. Learn how their features and pricing compare so you can choose the best one for your business.

Connecteam logo
Review
Connecteam Review and Pricing
By Skye Schooley | February 13, 2025

Connecteam is one of the best time and attendance systems. See features, pricing, plans and more details.

Motive logo
Review
Motive Review
By Mark Fairlie | February 06, 2025

Motive sets itself apart in the GPS fleet tracking space by promoting and enhancing driver accountability. Learn about the AI-powered features.

Review
AdvancedMD Medical Billing Service Review and Pricing
By Leah Zitter | February 05, 2025

See why AdvancedMD might be the right medical billing service for your business.

woman using a laptop
Article
12 Ways to Use Slack to Be More Productive
By Mark Fairlie | January 31, 2025

Boost productivity with Slack by using reminders, keyboard shortcuts, custom notifications, and channels to reduce meetings and improve team communication.

Article
Ping Author Andrew Brodsky on Digital Communication Manners in 2025 (Full Q&A)
By Taylor Friedman | January 23, 2025

The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”

Article
Salesforce vs. HubSpot Comparison
By Mark Fairlie | January 15, 2025

The right CRM system can generate more leads, drive sales and improve customer service. Here's how two top CRM solutions, Salesforce and HubSpot, compare.

Article
How to Sync Folders With PowerShell
By Adam Bertram | December 12, 2024

While software can sync files and folders for you, it's often limited in scope. Learn how a PowerShell script can help you build a custom solution.

Article
How and When to Create and Use PowerShell Modules
By Adam Bertram | December 06, 2024

PowerShell modules allow you to combine multiple scripts to simplify code management. Learn step-by-step instructions for creating and using these modules.

Article
Managing Files Over SFTP With PowerShell
By Adam Bertram | December 04, 2024

Although native support for Secure File Transfer Protocol (SFTP) is not in PowerShell, by using a free module, you can retrieve, delete and add new files.

Article
What Is the Cost of Software Development?
By Sean Peek | December 03, 2024

The cost for software development depends on a variety of different factors. Learn how to make the right choices for your business.

Article
How to Achieve Success With Small Business Digital Asset Management
By David Trounce | November 19, 2024

Learn how your business can benefit from digital asset management, which will boost productivity, improve collaboration, and save time and money.

Article
Why Your Construction Company Needs Smart Helmets
By Sean Peek | November 19, 2024

With built-in technology such as tracking tools, sensors and more, smart helmets can improve your construction team's safety, productivity and efficiency.

Article
Why Data Integrity Is Crucial for Your Business
By Mark Fairlie | November 19, 2024

Businesses base decisions on their current and future data. To steer a company in the right direction, leaders should maintain data integrity.

Review
Cox Business Internet Review and Pricing
By Chad Brooks | October 17, 2024

Cox Communications is an internet service provider that serves businesses of all sizes in 17 states across the U.S. It has internet services for small, mid-sized and enterprise-sized organizations.

person dialing a phone
Article
RingCentral vs. Vonage: Business Phone System Comparison
By Nicole Fallon | October 16, 2024

RingCentral and Vonage are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Remote team meeting on a laptop
Article
RingCentral vs. Zoom Comparison
By Jessica Elliott | September 30, 2024

Decide which phone system is right for your business. Learn how features and pricing stack up in our RingCentral vs. Zoom comparison.

person dialing a phone
Article
RingCentral vs. Dialpad Comparison
By Nicole Fallon | September 30, 2024

RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.