Technology Advice - Business.com

Technology

It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.

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Latest Small Business Technology Tips, Trends and Advice

Article

Keeping Teams on Track with Project Management Agents

By Danielle Fallon-O’Leary | January 02, 2026

Keep your team’s projects running smoothly with agentic AI solutions like Intuit’s Project Management Agent.

accountants using computers and calculators

Article

How SMBs Can Use AI Agents to Improve Accounting

By Natalie Hamingson | January 02, 2026

Article

How AI Agents Are Changing SMB Payments

By Natalie Hamingson | January 02, 2026

Article

How AI Agents Can Help SMBs Do More With Less

By Natalie Hamingson | January 02, 2026

Article

How to Build a Microsoft Document Management System

By Mark Fairlie | January 02, 2026

Discover how to build a customized solution for your business with the workflows, security and integrations you want.

Article

How to Create a Paperless Office

By Sean Peek | December 19, 2025

Paperless office solutions reduce your environmental impact and keep your office less cluttered and more efficient.

Article

A Small Business’s Guide to the Different Types of Cloud Services

By Kristy Blackmon | December 17, 2025

Learn how cloud services can help SMBs work smarter, save money and grow.

Article

How to Block Websites From Employee Use

By Stella Morrison | November 21, 2025

If you want to protect your business, you can restrict employee internet usage by setting up content blockers. Here’s how.

Article

Need a Business Phone Number, but Not a Business Phone?

By Max Freedman | November 12, 2025

You already have a phone to make calls — what you really need is a business number that works on it.

Review

Tebra Medical Software Review and Pricing

By Leah Zitter | October 28, 2025

Tebra combines EHR and practice management with intuitive interface, new practice startup checklist, mobile apps and flexible billing options for independents.

Article

The Best Spreadsheet Software: Features, Uses, and Programs

By Nicole Fallon | September 18, 2025

Modern spreadsheet software does more than track budgets. Here's how to find and use the best spreadsheet software for your business.

Review

DrChrono Medical Billing Software Review and Pricing

By Leah Zitter | September 09, 2025

DrChrono offers affordable cloud-based EHR and medical billing with 98% clean claims rate, 48-hour denial turnaround, and iOS tools starting at $349/month.

Review

FileHold Review and Pricing

By Sean Peek | September 02, 2025

FileHold offers scalable document management from $10-15/user/month with support for 5 to thousands of users, offline access, and over 80 file types supported.

Review

RemotePC Review and Pricing

By Nadia Reckmann | September 02, 2025

RemotePC offers user-friendly remote access from $10/month with web browser connections, 24/7 support, screen blanking, and two-factor authentication for teams.

Review

AT&T Business Internet Review and Pricing

By Jeff Hale | August 23, 2025

Learn about AT&T Business Internet's pricing, speeds, features and plans to see if its symmetrical fiber and dedicated internet service is right for your business.

Review

CareCloud Medical Billing Review and Pricing

By Leah Zitter | August 21, 2025

CareCloud is our choice for the best medical billing service for claim scrubbing. Its CollectiveIQ rules engine catches potential claim errors before submission, while its RCM tools help practices...

Review

Tebra Medical Billing Software Review and Pricing

By Leah Zitter | August 21, 2025

Tebra, a healthcare IT vendor, provides intuitive medical software for organizations. Learn what Tebra provides, and the pros and cons of using this product.

Review

AdvancedMD EHR Software Review and Pricing

By Leah Zitter | August 21, 2025

AdvancedMD is a customizable, easy-to-use EHR with intuitive workflows, AI-powered tools, medical billing and patient engagement features. Its flexible platform is a great choice for practices that...

Review

athenaCollector Review and Pricing

By Leah Zitter | August 08, 2025

athenaCollector charges 4-8% of monthly revenue for medical billing, includes clearinghouse fees and provides benchmarking across 160,000+ healthcare providers.

Review

M-Files Review and Pricing

By Sean Peek | July 18, 2025

M-Files offers intuitive document management with metadata search, OCR, workflow automation and Aino AI. Learn more about features and pricing in this review.

Review

CareCloud EHR Software Review and Pricing

By Leah Zitter | July 15, 2025

CareCloud's cloud-based EHR combines charting, scheduling, patient engagement, revenue cycle management and AI-powered automation in one platform. Learn why we chose it as the best medical software...

Review

Twilio Flex Review and Pricing

By Mark Fairlie | June 26, 2025

Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.

Review

Salesforce Agentforce Service (formerly Service Cloud) Review and Pricing

By Mark Fairlie | June 26, 2025

Salesforce Agentforce Service (formerly Service Cloud) helps businesses deliver better customer service with AI-powered case management, omnichannel support and deep CRM integration. Add Agentforce...

Review

Five9 Review and Pricing

By Mark Fairlie | June 26, 2025

Five9 combines AI-powered automation, omnichannel communications and enterprise-grade security to help highly regulated businesses deliver better customer service. See pricing, features, pros, cons...

Review

Nextiva Review and Pricing

By Jessica Elliott | March 11, 2025

Nextiva stands out for customer support, offering 24/7 phone assistance, multichannel tools and strong call routing. See our full review of features, pricing and limitations.

Article

12 Ways to Maximize Your Productivity With Slack

By Mark Fairlie | January 31, 2025

Slack helps teams of all sizes communicate effectively. Learn how you can also use the app to increase productivity.

Article

Ping Author Andrew Brodsky on Digital Communication Manners in 2025 (Full Q&A)

By Taylor Friedman | January 23, 2025

The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”

Super Mario characters standing in front of a Nintendo Switch

Article

Nintendo Was Making Games in 1889

By Dan Ketchum | October 03, 2023

(Just without video.)

Article

Dumb Phones Are Cool Again — But Can You Run a Business With One? (Full Q&A)

By Dan Ketchum | October 03, 2023

An interview with Will Stults of dumbwireless.

Review

DocuWare Review and Pricing

By Sean Peek | September 13, 2023

This review of DocuWare explains why the document management product is ideal for small and midsize businesses seeking a flexible workflow automation system.

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