Technology

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Learn whether a PBX phone system is right for your business.

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.

RingCentral and 8x8 are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Should you choose Nextiva or 8x8 for your business phone system? Nextiva is user-friendly, but 8x8 offers global workforce support. Learn how they compare.

Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.

Small and midsize businesses can benefit from migrating to the cloud. Learn cloud service types and the pros and cons of moving operations to the cloud

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.

There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

A document management system can enhance security, streamline workflows and increase productivity. Learn how to choose the best DMS for your business.

Businesses must convince customers their personal data is safe. Run a cybersecurity risk assessment to protect company and customer data.

Cybercriminals won't ignore you because your business is small. Learn 20 ways to protect a company from a damaging data breach and how to respond to one.

FleetUp excels at helping businesses improve driver efficiency and reduce costs while delivering strong customer service and support. See plan options.

GPS Trackit is a cost-effective fleet tracking platform with leading video telematics capabilities. See pricing and more key details.

EHRs are a vital way to automate and streamline the healthcare process, but implementation can be challenging. Learn how to smooth the transition.

Visuals can tell a story and explain complex ideas, but they must be used effectively. Learn the five biggest downfalls of data visualization.

GoTo Connect combines the power and reliability of Jive's cloud VoIP phone systems with GoTo Meeting's web, audio, and video conferencing into one simple, reliable, and flexible solution.

Vonage offers cloud-hosted VoIP phone systems for businesses of all sizes. Vonage Business Cloud is designed for smaller businesses, while Vonage Enterprise is for midsize and large businesses. Both...

Auto-dialing software has been around for some time, but it can be confusing to the average person. Here's how it can be a game-changer for businesses.

Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.