WeRecoverData.com's slogan is "Our favorite recoveries are the complex ones," which is especially important when recovering data from a RAID system. The service uses equipment and proprietary utilities it developed to recover data from a RAID device without the RAID controller. As with most noteworthy RAID recovery services, the evaluation is free, and you don't pay anything if technicians can't recover your data.
This RAID recovery service can salvage data from all types of devices and data loss scenarios. In fact, the service can come to your location to recover data if you can't remove data from the premises. This is typically only necessary for government locations where server drives can't legally leave the property. There are 47 WeRecoverData locations across the U.S. and Canada, which is more than any other data recovery service on our list. This is important to consider, because it's safer to drop off a RAID drive than it is to ship it to a lab.
One of the best qualities of WeRecoverData is its consistent customer service. The service received a 90% score, which is 10% above average. This is significant, because customer service representatives are your first point of contact and help to build trust. It's imperative that when you entrust a service with your business's most critical data, that you receive up-to-date and clear information from its representatives. Further, with WeRecoverData's "No data, no cost" guarantee, there's very little risk on your end. If the service fails to recover your data, you aren't saddled with a large bill.
WeRecoverData lacks a certified cleanroom. The service has a cleanroom for recovering data, but it only undergoes an internal inspection from the company instead of a third-party certifying organization. Having a cleanroom certified by a third party is critical; it ensures that the service is held accountable to the rigid maintenance standards required for such an environment.
WeRecoverData told us that it has both ISO 4 Class 10 and ISO 5 Class 100 cleanrooms, but without a third-party certification, we weren't able verify that.
This RAID recovery service has impressive security measures to ensure your data is safe, and the security procedures are audited by a third party. The company receives SSAE 16 SOC2 Type II and SOC 3 audits twice a year. This is the only RAID system recovery service to have both audits, though these audits are essentially the same. Each of the service's 47 locations is equipped with comprehensive security features, including 24-hour surveillance, personnel background checks and confidentiality agreements.
WeRecoverData is one of the better RAID recovery services. It provides excellent customer service, exceptional data recovery and the expertise to recover data from all types of storage devices. While it's one of the few RAID recovery services to claim that it has an ISO 4 Class 10 cleanroom, all of the service's cleanrooms are internally certified, which means there's no independent verification that they meet the standards.